THE PROPERTY LAUNCHPAD CLIENT AGREEMENT

Thank you for choosing The Property Launchpad from Talking Houses Nationwide Ltd (the “Company”), for your property investment mentorship needs. To ensure clarity and accountability in our business relationship, the following terms and conditions govern the provision of our mentorship programme. These terms and conditions, referred to herein as the “Agreement,” are legally binding. By making a payment for our services, you, as the “Client,”, and us as the “Company” acknowledge and agree to be bound by the terms of this Agreement in their entirety. 

For the purposes of this Agreement, the Company and the Client shall collectively be referred to as the “Parties,” and individually as a “Party.

The Client desires to participate in the Property Launchpad 6-month mentorship programme and to access the training materials, weekly training sessions, tools and resources, and mentorship opportunities provided by the Company.

The parties desire to enter into this Agreement to set forth the terms and conditions governing the Client’s access to and use of the Property Launchpad mentorship programme provided by the Company.

The Client wishes to benefit from the skills and abilities offered by the Company. The Company is dedicated to providing comprehensive support and guidance to help clients navigate the property investment landscape effectively. Coaching/Mentoring (“Services”) and has agreed to provide the Services to the Client in accordance with the programme as detailed in ‘Programme Schedule’ (“programme”) and upon the terms and subject to the conditions set out in this Agreement.  

1. Term: This Agreement shall commence upon execution of this Agreement by the Client and full receipt of Fees by the Company and shall continue for 6 months until the end of the programme, unless it is terminated early by Company in accordance with Section 2 below.

2. Termination: This Agreement shall terminate upon the occurrence of any of the following events:

a. Immediately by Company if the Client breaches any term of this Agreement, acts in a manner which is abusive or offensive towards staff or any other Clients or does not adhere to the steps of the programme (and in such case, no refund will be offered to the Client)  

b. End of the Term

3. Client Responsibilities & Conduct: The Client acknowledges and agrees to fulfil the following responsibilities throughout their participation in the mentorship programme:

3.1 Active Participation: The Client shall actively engage in all aspects of the mentorship programme, including attending scheduled training sessions, completing assigned tasks and activities, and actively participating in discussions and learning activities.

3.2 Compliance with Programme Guidelines: The Client shall adhere to all the Company’s guidelines, instructions, and directives with the mentorship programme. This includes but is not limited to compliance with session schedules, submission deadlines, and programme requirements.

3.3 Professional Conduct: The Client shall professionally conduct themselves during their participation in the mentorship programme. This includes treating mentors, fellow participants, and Company staff with respect, courtesy, and professionalism and refraining from harassment, discrimination, or disruptive behaviour.

4. Company Responsibilities: The Company shall provide the Services to the Client in accordance with these terms and conditions and the programme. Each week, The Company will set up at least 1 live group coaching session with a Property Launchpad Coach or Professional in order to assist with Client’s Property business needs. All sessions are hosted via Google Meet Software and shall be conducted at the times set by the Company. The Company shall not be held responsible for any issues with the Google Meet software or interactions with the Skool platform. The Client agrees that they will not be entitled to any rebates in relation to any unused time as a result of any technical issues causing the Client problems in access to the programme.  

5. Payments: The Client is to pay the full programme fee at once before enrolling (The payment amount includes the appropriate value-added tax (VAT) rate of 20%).   The Client shall pay the due fees via credit/debit card, PayPal, bank transfer, Apple Pay, Google Pay, or Klarna (if applicable). The Client shall select their preferred payment method and ensure payment is made on time, in line with the agreed ‘Split Pay’ option selected. The Client accepts that the payment agreement is not to be cancelled, and the entire balance must be paid. The Company reserves the right to suspend or terminate the Client’s access to the mentorship programme in case of non-payment or delayed payment. 

6. Refunds: The Company does not issue refunds past the 48 hour cooling off period, for any payments made by the Client for access to the mentorship programme. Instead of refunds, the Company offers the Client a comprehensive guarantee as outlined in clause 7. This guarantee is designed to assure the Client of quality, effectiveness, and satisfaction with the mentorship programme. The Company believes that the guarantee outlined in Clause 7 reflects its confidence in the mentorship programme’s ability to meet the needs and expectations of its Clients.

The Company agrees to comply with any statutory refund obligations imposed by UK law, provided that the Client fulfils the criteria outlined in the applicable legislation. Any claims for statutory refunds must be made under the procedures outlined in the relevant legislation.

7. Guarantee: The Company warrants that it will help the Client to make their first £10,000 in earned income via sourcing deals to other investors within 6 months. In the event that the Client does not achieve at least £10,000 in revenue through sourcing within the initial six months of the mentorship programme, the Company guarantees to provide the Client with an additional six months of participation in the mentorship programme free of charge. During this extended period, the Company will continue to provide dedicated support and guidance to the Client, with the specific objective of assisting them in earning £10,000 in revenue.

The Company’s guarantee is contingent upon the Client’s strict adherence to the terms and conditions meticulously outlined in the mentorship programme. These terms and conditions encompass various aspects of the Client’s participation in the programme and include, but are not limited to, active engagement in the learning process, attendance of scheduled sessions, completion of assigned tasks, and adherence to programme guidelines and directives provided by the Company. Specifically, the Client must have completed 100% of the 12-week training, completed any assigned tasks by the programme coaches and actively participated in at least 4 live coaching sessions per month for the 6-month period, as well as inside the Skool Community.

8. Intellectual Property Rights: All course content, materials, and intellectual property provided through the mentorship programme are and shall remain the Company’s exclusive property. This includes, but is not limited to, written materials, presentations, audio recordings, video content, proprietary methodologies, and any other materials developed or provided by the Company in connection with the mentorship programme. The Client acknowledges and agrees that they are not granted any usage rights, licences, or ownership interests in the course materials or intellectual property owned by the Company. The Client shall only have the limited right to access and use the training materials to participate in the mentorship programme under the terms and conditions of this Agreement.

The Client agrees not to share, distribute, reproduce, modify, adapt, translate, or create derivative works based on any training content or materials provided by the Company, in whole or in part, without the Company’s prior written consent. The Client further agrees not to disclose or make available any training materials to any third party without the express authorisation of the Company. The Client shall maintain the confidentiality of this information and shall not disclose, disseminate, or use such information for any purpose other than participating in the mentorship programme.

The Company reserves the right to enforce its ownership rights and intellectual property protections to the fullest extent permitted by law. In the event of any unauthorised use or infringement of the Company’s intellectual property rights, the Company may pursue all available legal remedies, including but not limited to seeking injunctive relief, damages, and/or termination of the Client’s access to the mentorship programme.

9. Dispute Resolution: In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, the Parties shall first attempt to resolve the dispute amicably through good faith negotiations. Each Party shall appoint a designated representative to engage in such negotiations promptly upon written notice from the other Party. If the Parties cannot resolve the dispute through good faith negotiations within 30 days from the initiation of negotiations, the Parties shall submit the dispute to binding arbitration per the rules of the London Court of International Arbitration (LCIA). The arbitration shall be conducted by a single arbitrator appointed by the LCIA rules. The arbitration will take place in London, United Kingdom. The arbitrator’s decision shall be final and binding upon the Parties and may be enforced in any court of competent jurisdiction. The Parties agree to abide by and comply with the arbitration award without delay.

The costs and expenses of the arbitration, including the arbitrator’s fees, shall be borne equally by the Parties unless otherwise determined by the arbitrator in the arbitration award. The Parties may seek interim measures of protection from the arbitral tribunal, including injunctive relief or specific performance, to preserve their rights and interests pending dispute resolution. All proceedings and documents related to the arbitration shall be treated as confidential. They shall not be disclosed to any third party without the Parties’ prior written consent, except to the extent necessary for the enforcement of the arbitration award or as required by law.